Hainault @ Carmel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

Information We Collect

We may collect the following types of information:

• Personal details you provide (such as name, email address, and phone number) when you contact us, join our Wine Club, or make an enquiry.

• Information automatically collected through cookies and analytics tools (such as browser type, pages visited, and time spent on the site).

How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide customer support.

• Process Wine Club memberships and deliveries.

• Send you updates about our wines, events, and offers (if you have opted in to receive marketing).

• Improve our website, services, and customer experience.

Sharing Your Information

We will never sell or trade your personal information. We may share your details only with trusted service providers (such as delivery companies or email marketing platforms) when necessary to provide our services.

Cookies & Tracking

Our website uses cookies to improve functionality and gather analytics data. You can choose to disable cookies in your browser settings, but some features of the site may not work as intended.

Your Rights

You have the right to access, update, or request deletion of your personal information. If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the link in the email or contacting us directly.

Security

We take reasonable measures to protect your personal information, but no system is completely secure. By using our website, you acknowledge that data transmission online carries some risk.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions or requests regarding your personal information, please contact us at:
Hainault @ Carmel
51 Carmel Road, Carmel, Western Australia
Email us here or call 0402 354 190